Gift Voucher Terms & Conditions
Our Terms;
- EEC Hardware Gift Vouchers, Electronic or Card, is subject to a term duration of 5 years from the purchase date. When the term expires, the Voucher will become void losing any remaining balance.
- Gift Vouchers, Electronic or Card, will clearly state this period via the terms & conditions on the back of the physical card or emailed PDF receipt.
- The Customer may request at any time via email or in-store to check the remaining duration of their voucher.
- EEC Hardware, in accordance with the Consumer Protection Act 2019, does not require the gift card to be used in a single transaction.
- EEC Hardware stores the voucher information and value to keep for the duration of the term, allowing the voucher to be used over several transactions.
- EEC Hardware requires a named person for a voucher purchase, transactions using these vouchers do not require the exact named person and allows a difference from the persons name as it appears.
- The named persons voucher may, with proof of purchase, amend the name as it appears on the voucher with the store without fee.
- EEC Hardware does not place a limit on the number of vouchers that can be redeemed in one transaction.
- EEC Hardware claims no responsibility in the free replacement of a physcial voucher card if lost or stolen. With proof of purchase, a replacement card may be issued and may be subject to a fee.
- Any Electronic Voucher Codes that have been lost or stolen, with proof of purchase, may be reissued via email.
- In the event of a transfer in ownership of a physical or electronic gift voucher, through selling or gifting, the new owner is entitled to all rights provided to the original purchasee.
Exceptions to our Terms;
These terms do not apply to vouchers or cards, including in electronic form-
- that are supplied under a customer loyalty scheme,
- that are supplied in connection with a promotional scheme connected to the
purchase of specified goods or specified services, - that are supplied by way of a refund for goods returned to a customer,
Refund;
- EEC Hardware does not offer returns on unused Gift Vouchers, electronic or physical, after a maximum of 7 days after purchase.
- Once used, a Gift Voucher whether physical or electronic becomes invalid for returns.
Checking Balance;
- The Customer is able to check the duration or value of any Gift Voucher by contacting marketing@eechardware.ie
- The Customer must provide the Voucher Number, located clearly on the PDF receipt of an E-Voucher or on the back of the Gift Card.