Trade Counter Sales Assistant - Full Time
Please note; Pay is scaled to experience.
ABOUT THE JOB
EEC Hardware is currently looking for an additional member for our Trade Counter. This role is highly social and all applicants are expected to maintain a high standard as they deal with all types of build customers. A strong willingness to learn is a major advantage as the role will require knowledge of a vast variety of products and their applications. Driving sales is encouraged as we offer a significant commission bonus to proven sales assistants.
General responsibilities would be as follows;
- Dealing face-to-face with trade and regular customers
- Understanding the application of all trade products to assist any questions that a customer may have
- Maintaining of stock within a section and ensuring an organised work environment
- Contacting suppliers to order in products for customers and looking after the delivery of those products
- Providing quotes to customers and handling some incoming emails and phone calls.
As the role is ENTRY - LEVEL, previous sales experience is heavily preferred with an emphasis on experience within the hardware industry. We will also provide training on internal systems and our range of products.
WHAT WE'RE LOOKING FOR
We're looking for a motivated, organised and sales driven candidate that will actively assist customers in a friendly manner. The ideal candidate would proactively learn the stock to better assist customers, even becoming familiar with regulars to better assist any inquiries.
Essential
- Strong communication and interpersonal skills
- A strong ability to work well under pressure.
- A good level of organisation is helpful
- Basic Computer Literacy - (general computer usage for processing transactions)
Desired
- Significant and relevant experience in a similar role
- Experience communicating with customers over phone and email.
- Experience handling tense customer interactions.
ABOUT US
EEC Hardware is a hardware and homeware store situated in Balbriggan. We have a recently opened Café based directly in the building that offers our Employees discounted, fresh and homemade food. Employees can be given uniforms designed to handle a warehouse environment while also providing free on-site parking for all employees.
We operate with a zero tolerance to bullying in the workplace in order to maintain a safe, productive work environment.
If you have any questions, please contact us at marketing@eechardware.ie